{"id":3857,"date":"2023-07-06T04:58:27","date_gmt":"2023-07-06T04:58:27","guid":{"rendered":"https:\/\/learn.psdsystems.net\/?p=3857"},"modified":"2023-07-06T05:02:17","modified_gmt":"2023-07-06T05:02:17","slug":"customer-relationship-management-crm-and-hr","status":"publish","type":"post","link":"https:\/\/learn.psdsystems.net\/?p=3857","title":{"rendered":"Customer Relationship Management (CRM) and HR"},"content":{"rendered":"<p>Employees are the significant assets and the primary promoters of profitable business for an organization. Hence, apart from managing clients and customers for business purpose, it\u2019s a decisive responsibility of an organization to manage and fulfill all needs of its own employees.<\/p>\n<p>It would be improper to say that a CRM system is only used to manage clients and customer;<strong> most of the HR heads or managers are using CRM technologies for managing company\u2019s human capital. This approach is called as Employee Resource Management (ERM)<\/strong>. An ERM is a business process that fills gaps between an organizations and its employee to create a strong emotional and professional bonding among them.<\/p>\n<p>A well integrated ERM provides a committed information base system for all Human resources. This is termed as Human Resource Information System (HRIS) in most of the renowned organizations which provides a better interface for HRs to deal with internal employees and screens all problems associated with relationship among organization and employee.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employees are the significant assets and the primary promoters of profitable business for an organization. Hence, apart from managing clients and customers for business purpose, it\u2019s a decisive responsibility of an organization to manage and fulfill all needs of its own employees. It would be improper to say that a CRM system is only used [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3860,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[6],"class_list":["post-3857","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-popular"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=\/wp\/v2\/posts\/3857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3857"}],"version-history":[{"count":1,"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=\/wp\/v2\/posts\/3857\/revisions"}],"predecessor-version":[{"id":3859,"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=\/wp\/v2\/posts\/3857\/revisions\/3859"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=\/wp\/v2\/media\/3860"}],"wp:attachment":[{"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/learn.psdsystems.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}